Question 1

What can I expect at an appointment

Accepted Answer

When seeing Dr. Long, you can expect a thorough discussion about your symptoms, medical history, and any concerns you have regarding your ears, nose, or throat. Dr. Long will perform a physical exam, which may include checking your ears, throat, and nasal passages using specialized tools like a lighted scope. If necessary, you might be requested to have a hearing test or other diagnostic tests (scans or X-RAYS). Based on the findings, Dr. Long will discuss possible treatments or recommend further evaluations if needed.

Question 2

How do I find your offices

Accepted Answer

We are at Room 128 in the Vincent Pallotti Life Hospital, Pinelands, Cape Town. Tel: 021 531 4282; admin@entlong.co.za

Question 3

What is the cost of an appointment

Accepted Answer

Consultation: R1650.00
 This is due on consultation and is the cost for the consultation only. This does not include the cost of any additional items such as scoping of nose and throat/wax removal/creams/BPPV manoeuvre/cauterisation etc.

PLEASE NOTE:
● As medical aids do not guarantee payment of accounts, the patient will remain liable for any outstanding amounts on his / her account. Payment for your consultation is due on the day for all patients.
● This practice charges private fees. (above medical aid rates).  This practice does not interact with medical aids.
● It remains the member’s responsibility to ensure that all accounts are settled.
● Accounts must be paid up in full within 3 months of the appointment. This practice is affiliated to a credit rating company and outstanding accounts will be forwarded on.
● Telephonic consultations, scripts and requested reports/motivational letters are billed.

PLEASE NOTE:  
This is a cash practice and all accounts are due on the date of appointment

Question 4

What if I need surgery

Accepted Answer

If, after your consultation with Dr. Long, you decide to proceed with surgery, we will schedule a date and time that is convenient for you. Please note that medical aid pre-authorisation is required before any procedure can take place. Authorisation is the patient's responsibility, all details for surgery will be given to the patient and it is the patient's responsibility to make contact with their medical aid for authorisation. You will also be requested to sign a consent for surgery form.

Question 5

How do I get admitted to surgery

Accepted Answer

On the day of your surgery, please report to the hospital reception on the ground floor. You will receive a hospital admission form at the same time as your authorisation request form. Please fill in the hospital admission form ahead of your surgery date and mail it through to the address at the top of the form. This will help with a smooth and faster admission on the morning of your surgery. Be sure to bring your medical aid details and authorisation number with you. Once checked in, you will be admitted to a ward where you will be prepared for your surgery.

Frequently Asked Questions

What can I expect at an appointment

How do I find your offices

What is the cost of an appointment

What if I need surgery

How do I get admitted to surgery

Dr Michele Long

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